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Assurify Vault is a secure, AI-powered digital hub where you can register your devices, activate protection plans, file claims, and book on-demand repairs — all in one place. No paperwork, no waiting rooms.

Simply sign up at vault.assurify.in, add your device details (brand, model, purchase date, serial number), and your device is registered instantly. You will receive a confirmation with your device's unique ID.

The AI Concierge is a 24×7 conversational assistant built into Vault. It can help you file claims, book service appointments, check warranty status, answer coverage questions, and get device support — all through simple chat.

Yes. Assurify Vault lets you register and manage multiple devices — mobiles, laptops, and home appliances — under a single account. All your warranties, protection plans, and claim histories are visible in one unified dashboard.

Every month, Assurify generates a health score for your registered devices based on real usage and performance data. These reports flag early warning signs and help you take preventive action before issues become costly repairs.

Yes. Vault sends automatic expiry alerts before your OEM warranty or protection plan ends, so you never miss the renewal window and your device stays continuously protected.

You can raise a request directly inside Vault via the AI Concierge or the Claims section. Choose between doorstep pickup, drop-off, or walk-in service. You'll get live tracking throughout the repair process.

Yes. Assurify Technology Pvt. Ltd. is a DIPP-recognised startup (DIPP117349) with a registered trademark and full GST compliance. All data is handled according to Assurify's Privacy Policy and applicable regulations.

Assurify Ecom is an API infrastructure layer that lets online brands, OEM stores, and marketplaces embed device protection plans directly into their checkout flow — turning every product sale into a protection opportunity.

Assurify provides plug-and-play APIs that display relevant protection plans alongside a product at checkout. The customer can opt in with one click, and the policy is activated and delivered digitally in real time — no redirects or extra steps.

Assurify Ecom supports protection for mobiles, laptops, and a wide range of home appliances. Coverage includes manufacturing defects, electrical surges, accidental damage, and liquid damage depending on the plan selected.

Yes. Assurify Ecom is white-label ready. The entire protection experience — plan names, UI elements, and customer communications — can be matched to your brand identity, delivering a seamless experience for your customers.

Policies are created and delivered digitally in real time. The moment a customer opts in and completes checkout, their protection is active and a digital certificate is sent to them instantly.

The partner analytics dashboard shows plan attachment rates, revenue generated from protection upsells, claim volumes and statuses, and overall plan performance — giving you full visibility into how protection is performing alongside your product sales.

Ecom partners earn a margin on every protection plan sold through their platform. The exact revenue share is defined in your partnership agreement. The analytics dashboard gives you transparent payout tracking in real time.

Visit ecom.assurify.in or contact hello@assurify.in. The Assurify team will walk you through API documentation, sandbox testing, and go-live onboarding — typically achievable within a few business days.

Assurify Merchant is built for physical retail stores, mobile and electronics shops, appliance dealers, service centres, and distributors who want to sell device protection plans at the counter — alongside every device they sell.

Visit merchant.assurify.in to register. Once approved, you get access to the merchant dashboard where you can activate plans, track sales, and monitor commissions instantly.

At the point of sale, the merchant enters the customer's device details into the Assurify dashboard, selects the appropriate protection plan, and activates it in seconds. The customer receives a digital policy certificate immediately.

Merchants earn lucrative per-plan margins on every protection plan sold. The exact commission rates are shown in your merchant agreement. All payouts are tracked transparently inside the merchant dashboard.

Yes. The unified merchant dashboard supports multi-channel operations — retail counters, distributors, and service centres can all be managed from a single login with location-level reporting.

Assurify provides onboarding training, product collateral, and ongoing support via +91 72003 55153 and hello@assurify.in. The AI-powered platform makes day-to-day operations intuitive with minimal training required.

Assurify welcomes retail stores, distributors, and service centres dealing in consumer electronics or home appliances with GST & Company registration. Contact the team at hello@assurify.in to discuss your eligibility and onboarding requirements.

Claims can be filed by the customer directly through Assurify Vault or by contacting Assurify support. The merchant does not need to manage the claims process — Assurify's Claims Engine handles fulfillment end to end.

You can file a claim through Assurify Vault (via the AI Concierge or the Claims section), through your Ecom partner's platform, or by contacting Assurify support at +91 72003 55153 or hello@assurify.in.

Assurify's AI validates claims automatically — coverage eligibility and defect verification happen in seconds. Once validated, the system routes your request to the nearest certified service centre for fulfillment.

Assurify reports a 98% claim success rate across its platform. All claims go through AI-powered triage to ensure fast and accurate resolution.

Depending on your location and the nature of the issue, you can choose from doorstep repair (a technician comes to you), device pickup and drop-off, or walk-in at a certified service centre. Live tracking is available throughout.

Yes. All repairs under Assurify protection plans are carried out exclusively at brand-authorised, certified service centres. No third-party or uncertified repairs are used.

Assurify's pan-India service network covers 200+ cities, with ongoing expansion. You can check city-level availability when booking a service through Vault or by contacting support.

Yes. Assurify provides live tracking for all service requests, so you can follow your device's repair journey from pickup to delivery in real time through the Vault dashboard.

If a claim is rejected due to non-coverage, you will receive a clear explanation of the reason. You can contact the Assurify support team to dispute the decision or explore alternative service options.

Assurify offers three main protection products: (1) SmartShield — a monthly subscription for home appliances, (2) Extended Warranty (EW) and Accidental & Liquid Damage (ADLD) — annual plans for individual new devices, and (3) InstallationCare — expert installation plus 12-month post-install coverage for home appliances.

SmartShield is a comprehensive home appliance protection subscription. It covers up to 5 devices at ₹490/mo, 8 devices at ₹990/mo, or 12 devices at ₹1,490/mo. Devices must be up to 3 years old. It covers manufacturing defects, electrical faults, fire, and power surge damage — with up to ₹25,000 repair coverage per device, zero co-payment, unlimited claims, and free doorstep pickup & delivery.

SmartShield does not cover accidental damage or liquid damage by default. However, this can be added as an optional add-on to your SmartShield plan for expanded coverage.

The Extended Warranty plan continues coverage for your device after the OEM manufacturer warranty expires — covering manufacturing and hardware defects with zero gap in protection. It is available for brand-new mobiles, laptops, and appliances purchased within the last 3 months. Plans start from ₹799 per year.

The Accidental & Liquid Damage (ADLD) plan covers physical drops, screen cracks, liquid spills, and other accidental damage from the date of purchase. It is available for new devices and must be purchased within 3 months of buying the device. Plans start from ₹999 per year.

Yes, you can purchase both plans together to get complete coverage — protection against manufacturing defects after the OEM warranty, plus accidental and liquid damage from day one.

InstallationCare provides expert installation by background-verified technicians for home appliances (AC, TV, geyser, RO, washing machine, refrigerator) along with 12 months of post-installation protection. Includes a 90-day installation warranty, free re-installation if a fault occurs, and unlimited follow-up service visits. Installation starts from ₹249 and the plan from ₹499 per year.

SmartShield and individual device plans both allow unlimited claims per year, so you are not penalised for using your coverage. Each claim on SmartShield is covered up to ₹25,000 per device.

SmartShield has zero co-payment — Assurify covers the full repair cost up to the plan limit. Individual EW and ADLD plans may have flexible co-payment options; this will be detailed in your plan documents at the time of purchase.

You can purchase any Assurify protection plan at vault.assurify.in, through the Assurify Ecom API at your device's online checkout (if the brand is a partner), or by visiting a registered Assurify merchant retail store near you.