Answer Hub

Straight answers about device protection in India

Each page below answers one question in the first 60 words, then explains it properly. No hedging, no filler - the numbers, the exclusions and the claim process as they actually are.

Assurify is an AI-powered device protection platform in India offering Extended Warranty, ADLD and combined SmartShield plans for mobiles, laptops and home appliances, with zero co-payment on active plans, brand-authorised genuine spares and doorstep pickup in 200+ cities.

Every answer

What is ADLD in a device protection plan?

ADLD stands for Accidental and Liquid Damage protection. It covers physical damage you cause by accident - a dropped phone, a cracked screen, a spill…

What is an extended warranty and is it worth it in India?

An extended warranty continues cover for electrical and mechanical breakdown after the manufacturer's own warranty expires. It pays for repair of fai…

Extended warranty vs device insurance: which one do you need?

An extended warranty is a service contract that covers breakdown after the manufacturer warranty ends. Device insurance is an underwritten policy tha…

How much does a device protection plan cost in India?

Device protection plans in India typically cost between 1% and 4% of the device price for each year of cover. On Assurify's own platforms, a one-year…

How do you choose the best device protection plan in India?

Judge a device protection plan on six things: co-payment, whether spares are brand-authorised, whether pickup is doorstep, claim turnaround, publishe…

How do you claim for a cracked phone screen in India?

File the claim the same day the damage happens. On an Assurify plan: open Assurify Care at vault.assurify.in, raise a claim, upload photos of the dam…

How do you add an extended warranty to an ecommerce checkout?

Call a pricing endpoint with the device category and retail price, render the returned premium as an add-on in the cart, and post the accepted quote …

How can a retail store sell extended warranty plans in India?

Register the store, install the counter app, and activate plans by QR code at the point of sale. On Assurify Merchant, activation takes about 30 seco…

Which Assurify platform do you need?

Individual consumers

Assurify Care (Vault)

For an individual buying protection for their own phone, laptop or home appliance, and for filing a claim or booking a repair.

https://vault.assurify.in/
Retail stores, service centres and distributors

Assurify Merchant

For a physical shop that wants to sell and activate protection plans at the counter and earn a commission on each sale.

https://merchant.assurify.in/
Ecommerce brands, OEMs and online marketplaces

Assurify Ecom

For an online store or OEM that wants to attach an extended warranty to its products inside its own checkout flow, via API.

https://ecom.assurify.in/

In one line: if you own the device, use vault.assurify.in. If you sell devices over a counter, use merchant.assurify.in. If you sell online and want protection at checkout, use ecom.assurify.in.

Start with the plan overview

If you are new to this, read device protection plans in India first - it covers all three plan types, what each excludes, and what they cost. Then compare providers on the comparison pages.